Stratus ESG Limited Warranty_5 Years!
When purchasing Stratus ESG (“Product”) manufactured by Appareo Systems, LLC
(“Appareo”), the original end user (“Initial Customer”) receives a limited warranty (Limited
Warranty) from Appareo. This Limited Warranty outlines the Initial Customer’s exclusive rights
and remedies as relates to the Product.
The Initial Customer receives an expressed limited warranty (referred to as the “Limited
Warranty”) for the Product purchased from Appareo. The terms of the Limited Warranty are
explained below. Additionally, State or Provincial law may adjust the terms of the Limited
Warranty, or the State or Province may impose additional obligations or additional “implied
warranties.” To the extent necessary to comply with those laws, the terms of the Limited
Warranty should be read to adjust to those requirements only to the extent necessary to comply
with such local law.
If you are the corporation or individual installing or using the Product, you are asked to read the
following terms and conditions carefully before installing or using this Product. By installing or
using the Product, you consent to be bound by and become a party to the Limited Warranty. If
you do not agree to the terms and conditions of the Limited Warranty, you should return the
Product for a full refund prior to installation.
PRODUCT LIMITED WARRANTY
Appareo warrants to you, the Initial Customer, that the Product will be free from defects in
material and workmanship for a period of time as indicated in the chart below from the Product
purchase date from Appareo or an authorized Appareo dealer, subject to the terms of this
Limited Warranty. Any Implied Warranty of Merchantability or for Fitness for a Particular
Purpose, if applicable to the Product, is limited in duration to the period of ownership by the
Initial Customer. This provision shall not create any Implied Warranty or Merchantability or of
Fitness for a Particular Purpose that would not otherwise apply to the Product.
Product Type Warranty Period
For TSO Stratus ESG, installed and
registered by an authorized Appareo installer: 2 years or 800 flight hours, whichever
For Stratus ESG registered by any entity
other than an authorized Appareo installer: 18 months from the date of purchase.
Proof of purchase required. If not available,
warranty period begins at factory ship date.
For TSO Repaired or Newly Overhauled
6 months or 200 flight hours, whichever
For non-TSO Repaired or Newly Overhauled
6 months from the date of shipment from
This Warranty is void if any part not supplied by Appareo is used in assembly or repair of the
Product, or if the Product has been altered. Appareo reserves the right to void warranty for
products not registered upon installation.
EXCLUSIVE REMEDIES UNDER LIMITED WARRANTY
If the Product proves to be defective in material or workmanship during the Warranty Period,
and all Limited Warranty requirements have been met, your exclusive remedies, and Appareo’s
sole obligations, are that Appareo will repair or replace the Product under this Limited Warranty.
MAKING A LIMITED WARRANTY CLAIM
To make a Limited Warranty claim on your Product, you must do the following:
1. Call Appareo at (701) 356-2200, write to Appareo at 1830 NDSU Research Circle North,
Fargo, ND 58102, or e-mail Appareo at firstname.lastname@example.org and provide the Product’s serial
number and date of purchase.
2. Provide reasonable proof of purchase (for example, a sales receipt) that establishes you
as the Initial Customer (the original end-user consumer purchaser) and which provides evidence
that the Product was purchased within the warranty period of the event for which you are
making a claim for warranty service.
3. Appareo will provide you with a Return Materials Authorization number and shipping
information for the return of your unit.
4. Upon receipt of the returned Product, Appareo will inspect it and make a determination
as to validity of the warranty claim. Appareo will respond to you within 15 days of receipt of the
5. If upon examination it is determined that the Product is operating within factory
recommended specifications, you will be notified and may request that the Product be returned
to you. You will be asked to pay a reasonable service charge and also for shipping expenses to
and from Appareo.
6. If it is determined upon examination that the Product is not operating within factory
recommended specifications, but that the source of the failure was outside of the scope of this
Limited Warranty, you will be notified of the estimated cost for repair of the Product to factory
specifications. At this time you may request that the Product be returned to you without further
action or that Appareo repair the Product as per the provided estimate and return the product to
you. In this case you will be billed for the repairs and for shipping expenses to and from
7. If it is determined that the returned Product fall within the scope of this Limited Warranty,
Appareo will repair or replace the Product at its discretion. Replacement Product may be new or
factory refurbished at Appareo’s discretion, and shall carry the warranty of the original Product.
Following repair or replacement, Product shall be shipped to the same location in the same
manner as was the returned Product. Appareo shall pay all associated shipping expenses.
THE LIMITED WARRANTY DOES NOT APPLY UNLESS THE INITIAL CUSTOMER:
1. Has properly operated the Product.
2. Has installed and maintained the Product properly per any installation or maintenance
APPAREO DOES NOT COVER OR UNDERTAKE ANY LIABILITY IN ANY EVENT FOR ANY
OF THE FOLLOWING:
1. Loss of or damage to data, records, or software or the restoration of data or records, or
the reinstallation of software.
2. Damage from any circumstance described as excluded below with respect to the
3. Damages from fire, flood, wind, rain, rising water, leakage or breakage of plumbing,
abuse, misuse or alteration of the product.
NO DEALER WARRANTY
This is the exclusive warranty applicable to Appareo Products. No dealer has any authority to
make any other warranty, modify, limit, or expand the terms of this Warranty in any fashion, or
to make any representation or promise on behalf of Appareo.
EXCLUSION OF CONSEQUENTIAL AND OTHER DAMAGES
1. The sole and exclusive remedies of the Initial Customer are those provided by the
Limited Warranty. Appareo excludes any liability for personal injury under the Limited Warranty.
Appareo excludes any liability for direct, indirect, special, incidental or consequential damages,
whether for damage to or loss of property, loss of profits, business interruption, or loss of
information or data.
2. Danger: Do not use for medical or life support equipment or other high risk activities!
3. Appareo does not sell their Products for use in high-risk activities. The Product is not
designed or intended for use in hazardous environments requiring fail-safe performance or for
use in any circumstance in which the failure of the Product could lead directly to death, personal
injury, or severe physical or property damage, or that would affect operation or safety of any
medical or life support device (collectively “High Risk Activities”). Appareo expressly disclaims
any express or implied warranty of fitness for High Risk Activities. Appareo does not authorize
use of any of the Products in any High Risk Activities.
4. This Limited Warranty is governed by the laws of the United States and the State of
North Dakota, without reference to conflict of law principles.
5. Contact Information: Appareo’s address is 1830 NDSU Research Circle North, Fargo,
ND 58102. Their phone number is (701) 356-2200. Appareo is the warrantor under this Limited
Warranty. You may also contact Appareo on the Internet at www.appareo.com
6. CAUTION: Any changes or modifications not expressly approved by the warranty and/or
user documentation accompanying this device could void the user’s authority to operate the
Certain Appareo products are subject to export controls by the U.S. Department of Commerce
(DOC), under the Export Administration Regulations (EAR). Violation of U.S. law is strictly
prohibited. You agree to comply with the requirements of the EAR and all applicable
international, national, state, regional and local laws, and regulations, including any applicable
import and use restrictions.
For further information or clarification regarding these regulations please contact Appareo.